Frequently asked
questions about reunions
Can I make
reservations on-line and is it secure?
Yes.
Secure payment is available on-line using either your
PayPal
account, Visa, MasterCard, AMEX or Discover Card.
PLEASE
NOTATE YOUR GRADUATION YEAR, NAME USED IN HIGH SCHOOL, I.E.
MAIDEN NAME AND THE NAME OF YOUR GUEST
IN THE
MESSAGE SECTION AT THE PAYPAL CHECK-OUT PAGE.
When
making reservations on line. Why is there a service
charge?
An amount
of $3 is added to each ticket purchased to help offset the
PayPal charges of about 5% to the total order.
What is
the Early Bird Special?
The Early Bird Special
Expires July 15, 2008.
For a
limited time only, the reunion night DVD will be included free
with early reservations and automatically included with
your order
if the date of on-line purchase or envelop postmark is within
the scope of the early reservations period.
When do
late reservations take effect?
The ticket
price will increase by $20 after 4 weeks prior to the reunion
date.
All
pre-paid orders must be received by 12.00 P.M. PST the Thursday
prior to the reunion.
I do not
want to pay a service charge when I make my reservation.
What do I do?
Make your
check or money order out for the amount of your purchases to:
Apache Events and mail it to
Apache
Events
c/o1887
Fernridge Drive
San Dimas,
CA. 91773
BE SURE TO
INCLUDE YOUR FULL NAME INCLUDING YOUR NAME USED AT AHS AND THE
GRADUATION YEAR ON THE CHECK
ALONG WITH
THE NAME OF YOUR GUEST.
Please give
us an email address or phone number, so we can confirm receipt
of your mailed check.
How do I
know you received my on-line payment?
You will
receive a confirmation email.
How do I
know you received my check in the mail?
Check your
bank for the check to clear, or you may call us at 909-374-4835
or request email confirmation or
return phone
call. If you mail a check, expect a confirmation either by email
or phone call.
Will I
receive a receipt for my purchases?
Your
printed credit card receipt and cancelled check will act as your
receipt
Will I
receive tickets in the mail?
No. Your
tickets, Biography Photo Book or DVD, and custom name badge will be at
the door.
Your name
badge will act as your paid admittance to the reunion and only
those guests with badges will
Be allowed
to enter the reunion party.
What is the cancellation or
no-show policy?
Please Note, there are
no refunds
for reunion night tickets, Day at the Races tickets or products
purchased or
if you are a no show to the
reunion. Products purchased will be shipped to you.
You may transfer your ticket to
a fellow class member. All proceeds will be donated on
your behalf to the AHSAA.
For more details, refer to the
Terms of purchase agreement.
I want to
register, but I’m not ready to submit my bio or photo yet?
Should I wait to do it all at once?
No. Please
register now. You may email your bio and photo when you
have it ready to
Alumni@ArcadiaApaches.net,
or mail it to Apache Events c/o 1887 Fernridge Drive, San Dimas,
CA. 91773.
Be sure to
include your name, maiden name and graduation year with your
email.
The
deadline to submit bios and photos is 4 weeks before the reunion.
If I
register, does that mean I have to purchase a ticket now and
make my reservation?
No. We
need you to register as soon as possible, however, to confirm
your contact information and RSVP. This will insure you receive
mailers and reunion materials; however, early pre-paid
reservations include the Reunion Night DVD for free, plus ticket
prices increase by $20.00, 4 weeks before the reunion date.
Does the
photo have to be a head shot? Or Family photo?
Both are
fine, as there will be plenty of room on each page of the
reunion biography photo book.
How long
is the biography supposed to be?
Don’t be
shy, there’s plenty of room. Two or three sentences are going to
look lost on a page.
We will be
happy to supply examples of bios from other alumni. Simply email
us at
Alumni@ArcadiaApaches.net.
I am not
satisfied with my bio and/or photo previously submitted, may I
change it?
Yes,
simply email your new bio and/or photos as soon as possible to
Alumni@ArcadiaApaches.net.
Be sure to include your name and graduation year to any
correspondence.
I will be
unable to attend the reunion. Do I still need to register?
Yes,
please add your bio and photo so it can be included in the
biography photo book or DVD. This way your fellow classmates will know
what you have been up to and how great you look.
If I am
unable to attend the reunion, can I purchase a reunion biography
photo book or DVD separately?
Yes. It is
included free to pre-paid class members only, with the price of
the reunion ticket, however, it is available for purchase for
$25 to those unable to attend or wanting an extra copy, and
mailed to you after the reunion. Click
here to order!
Will my
personal information, bio and photo be posted on the website
after I register?
No. The
information is solely for the use of the Reunion Biography Photo
Book or DVD which will be handed out at the reunion and for mailing
invitations and reunion materials.
Why are
there fields on the registration page asking me if I want to
keep my information private?
If you do
not want some or all of your contact information printed in the
Reunion Biography Photo Book, please indicate so when
registering. The Reunion Biography Photo Book acts as a
directory for years to come, so if you chose to keep it private,
we will not print it.
If you
have changed your mind and now want your information published
in the directory, simply email us
Alumni@ArcadiaApaches.net and
we will
make
the corrections for you.
I’ve lived
in the same place for ten years or more. Why have I not been
informed of my reunion?
There are
nearly 900 alumni from each graduating class to locate and
confirm contact information. Many have not responded to
our Alumni Directory campaign the last few times.
Once you
get out of the loop, you may be on our missing or unconfirmed
list even though you haven’t moved in years. Please do not
assume the AHSAA has your current contact information ever.
Please register for the reunion if you are not sure, you can
always email us at
Alumni@ArcadiaApaches.net with
your current contact information. You should also subscribe to
our Alumni Newsletter,
which also helps us keep our alumni database current.
Click Here
subscription is free.
Will you
sell or share our information with anyone?
Information published in the Alumni Directory is public;
however, we will never sell your contact information or share it
with anyone. Our alumni Newsletter has a strict spam policy.
Because lists are not shared, reunion committee’s are faced with
the task of locating their entire class all over again when the
next reunion comes around, which is why it important to keep
your contact information current with the AHSAA to be sure you
do not miss out on important reunion information.
What area
hotels are offering special reunion weekend rates?
Scroll all the way down to
the bottom of the page for area hotels offering special event
rates.
What does the
price of the ticket include?
A detailed
description is included in the “reunion services” link.
How do you
determine the price of each ticket?
The largest
portion of the ticket price is determined by the cost of the use
of the facilities at the Santa Anita Park/Racetrack, the menu,
signage, bar service, tables, chairs, linens, presentation
easels, service ware, use of monitors, security, parking and all
that is required for you and your guest to be on the premises.
Another portion covers the disc jockey, sound equipment,
professional photographer, decorations and props, event staff,
biography photo book, and personalized photo name badges. The
remainder of the ticket covers comprehensive alumni search, data
entry, postage and printing, advertisements, custom website
hosting and design, handling finances and funding. Certain extra
items, such as the Reunion Bio Book/DVD and personalized photo
name badge are for class members only. Even though guests,
such as dates, spouses or alumni from other years pay a full
price for the reunion night ticket, these items have been
figured and divided amongst the entire group attending, to cover
the total costs. The price
varies by room used and the projected number attending as well
as the type of music selected, whether it is a DJ or live band.
Click here for details about reunion Services.
Suppose I do
not want to eat, or I am on a special diet is there a non-dinner
ticket price?
No.
When you pay for a venue/menu, the price charged per person at
Santa Anita, is not just for the food. You're paying for the
venue, parking, security, tables, chairs, linens, service,
staff, bar tenders, signage, advertising in the daily racing
program, electronic signboard, utilities, TV monitors anything
and everything that it takes for you to be on their property and
the food just happens to be included. Santa Anita charges per
guest whether you eat or not and their staff takes head-counts
throughout the evening.
Is there a special ticket price
for those attending, even though they did not graduate from my
class?
No. Guests such as dates, spouses
and alumni from other classes pay the regular price for the
reunion night ticket, even though only class members receive the
Reunion Bio Book or DVD. The costs of these extra items
have been pro-rated and divided amongst the anticipated number
attending with the hope that they will be covered in the end. If
a husband and wife alumni attend, they will both receive the
reunion bio book or DVD and personalized photo name badge.
What is
the dress code?
Dressy
cocktail attire, no jeans, shorts, cut-offs tank tops or
flip-flops.
Will there
be security at the reunion?
Santa
Anita security guards will be present, and for your safety, only
guests wearing their photo name badges will be admitted to the
reunion.
Are
Walk-in tickets available?
The
reunion is reservation only; however, we understand
circumstances arise, such as last minute arm twisting by your
friends. The number of walk-in tickets available will depend
upon the room capacity and menu availability. The full late-
ticket price, paid with CASH ONLY is applied regardless of what
time you arrive, or whether you plan on eating or not. Santa
Anita staff members keep close count and we are charged per
guest in attendance throughout the evening regardless of whether
you eat or not, or whether you arrive after the meal has been
served.
If I am
unable to attend my reunion after having made reservations, or I
forgot to attend, are there refunds?
We are
unable to refund any part of your reservation. Proceeds from the
reservation will be donated to the AHSAA and all items
purchased, or included such as the reunion bio book and or DVD
will be mailed to you after the reunion.
How may I
share my memorabilia for the evening of the reunion?
Memorabilia displays and tables are a special part of the
reunion evening, if you have memorabilia to share, the reunion
committee would greatly appreciate it. For additional
information, please contact someone on your reunion committee or
contact us at
Alumni@ArcadiaApaches.net and we will direct you to the
committee chairman.
Is Parking
included, and where do I park?
Yes
PARKING IS INCLUDED. It’s best to enter the gates on the East
side of the lot, either Gates 5, from Huntington Drive.
The
reunion venue entrances are on the east side of Santa Anita
Park/Racetrack at the Turf Club and Clubhouse entrance.
Day at the
Races events, enter from Gate 6.
Are
Alcoholic beverages included in the ticket price?
No. It is
a no-host bar.
Will
non-alcoholic beverages be available at the bar?
Yes.
Soft-drinks are no charge.
How many
people will attend our reunion?
The best
way to increase attendance at the reunion is for class members
to get on the phone and encourage each other to attend. This is
why a large portion of our confirmation of alumni’s contact
information has been done by telephone. A phone call is more of
a personal touch than a postcard and greatly appreciated. A
motivated committee can make a huge difference by leading the
effort for your class.
What is the Biography Photo
Book or DVD?
A book or DVD will be presented to
each paid class member at the reunion. It is a compilation of
all the bio's and photo's submitted to us, as well as contact
information you chose to have published. Each reunion will
differ as to whether the bio/photo directory will be in printed
or DVD form, depending on attendance and the number of submitted
bio's/photos and whether the reunion committee requests one over
the other. If the reunion committee chooses not to put
together a DVD to loop throughout the evening, the bio's and
photo's may perhaps be used for that purpose.
What is
the Reunion Night DVD?
A montage
of photos taken at the reunion, mixed with photos from the
yearbook, set to music.
How long
will it take to receive the Reunion Night DVD?
Please
allow 6 to 8 weeks after the reunion for delivery of your DVD.
What do I do if I have specific
questions about my reunion that are not covered in the F.A.Q.?
Do not hesitate to email us with your questions,
Alumni@ArcadiaApaches.net
or call,
909-374-4835. Please do not contact Santa Anita directly as they
prefer we field all questions regarding the venue, menu,
parking, directions, access, security, hotel information, and
anything else related to the venue itself.
Hotel Accommodations: Ask for the
"Santa Anita Special Events Rates"
The Santa Anita Inn, 130 W Huntington Drive, Arcadia,
(626) 446-5211, Contact~ Sergio Martin
Special Hotel Rate $69.99/night Suite $89.99/night, while
room availability lasts.
Double Tree, 924 W. Huntington Dr, Monrovia, (626)
357-1900, Contact~ Linda Parlopino
Embassy Suites Hotel, 211 E. Huntington Drive, Arcadia,
(626) 445-8525, Contact~ Roy Butler
Hampton Inn, 311 E. Huntington Drive, Arcadia, (626)
574-5600, Contact~Earl Diaz-Queron
Hilton Garden Inn, 199 N. Second Avenue, Arcadia, (626)
574-6900, Contact~ George Martinez
Hilton Pasadena, 168 S. Los Robles Avenue, Pasadena (626)
577-1000, Contact~ Elizabeth Leavelle
Marriott, 700 W. Huntington Drive, Arcadia, Contact~
Kristina Schultz
The Langham, Huntington Hotel & Spa (formerly the Ritz
Carlton) 1401 S. Oak Knoll Avenue, Pasadena
(626) 568-3900 Contact~Antoinette Lobo (626) 585-6419 for
individual reservations.
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